Roadside assistance.
One phone call is all it takes to send help on its way. No matter whether you have a flat battery, have run out of petrol or have locked the car key in the vehicle – smartmove Assistance will help you on the spot. 

Vehicle recovery.
If it is not possible to get your smart fortwo back on the road on the spot, it will be taken to the nearest service partner.

Replacement vehicle.
If it is not possible to get the vehicle back on the road again immediately, you will be provided with a replacement vehicle for the duration of the repair – for a maximum of two working days (48 hours).

Replacement mobility.
Or you can continue your journey on public transport, by taxi or train.

Hotel accommodation.
Would you prefer to stay locally? No problem. smartmove Assistance will also pay for hotel accommodation for you and your passenger.

Taxi.
Of course we’ll also bring you there. smartmove Assistance will pay for a taxi or an alternative means of transport to take you to your hotel or car hire firm.

Available at all times.
Need help? Don’t hesitate to call us. You can reach us around the clock at 00800 2 777 7777^[1] .

Area covered.

Andorra

Belgium

Denmark

Germany

Finland

France (+ Corsica)

Gibraltar

Greece

Great Britain

Ireland

Italy (+ Sicily, Sardinia and San Marino)

Croatia

Luxembourg

Monaco

Malta

 Norway

Netherlands

Austria

Poland

Portugal (without Madeira and the Azores)

Romania

Sweden

Switzerland (+ Liechtenstein)

Serbia

Slovakia

Slovenia

Spain (+ Canary Islands and Balearic Islands)

Czech Republic

Hungary